Philippine Higher Education Service Desk

Stop making students navigate the org chart.

Archon is an autonomous, agentic AI service desk that resolves student inquiries across departmental silos (Registrar, Bursar, Financial Aid) instantly. Native M365 integration delivers proactive alerts straight to Microsoft Teams and Outlook.

Archon Conversational AI Agent
The Status Quo

The Student Experience is Broken.

Students are forced to act as messengers between siloed departments, leading to missed deadlines, lost scholarships, and administrative burnout.

Registrar's Office

Places an Academic Hold but doesn't know the student's financial aid status.

Financial Aid

Processes the UniFAST grant but lacks a real-time channel to notify the Bursar to lift holds.

Bursar's Office

Places a Financial Hold, unaware that the student's scholarship is currently being processed.

The Architecture

Enter the Archon Layer.

A unified, autonomous AI layer that sits on top of existing university systems. It orchestrates complex queries and executes resolutions seamlessly.

Students & Staff
Archon AgentOrchestrator Engine
Cosmos DB (Data)
Entra ID (Auth)
M365 (Alerts)
Capabilities

Autonomous Cross-Department Action.

System Action

Temporary 14-day hold lift approved. Student cleared to enroll.

01 / Resolution

Automated Hold Lifting

If a student has a Financial Hold but a pending CHED UniFAST grant, Archon autonomously verifies the grant and triggers a temporary 14-day hold lift, allowing immediate enrollment.

Workflow Triggered

Please attach your medical certificate to complete the SAP appeal.

02 / Guidance

Guided SAP Appeals

When an Academic Hold requires a manual appeal, Archon guides the student through a dedicated Satisfactory Academic Progress (SAP) wizard, ensuring all required documents are attached.

Handoff Packet

Diagnosis complete. Transferring to human agent with context.

03 / Escalation

Intelligent Handoffs

If an issue is too complex, Archon transfers the chat to a human agent, providing them with a complete AI diagnosis and suggested resolution, drastically reducing triage time.

Ready to transform the student experience?

Empower your university with autonomous cross-department resolution. Eliminate silos between Registrar, Bursar, and Financial Aid offices today.